Legal
Terms of Service
Last updated August 2026
These terms cover use of this website and the general terms of working with Dreamline Labs. They’re written in plain language on purpose.
Agreement
By using this website or engaging Dreamline Labs for services, you agree to these terms. If you're engaging us on behalf of a company, you're confirming you have the authority to do so.
Our services
We provide performance marketing, creative strategy, website development, CRO, lifecycle/retention, and analytics services for D2C brands. The specific scope, deliverables, timeline, and fees for any engagement are agreed separately in a proposal or contract before work begins — this page covers general website and service use, not project-specific terms.
Booking a call
Booking a strategy call through this site doesn't create a paid engagement. It's a no-obligation conversation to see if we're a fit to work together.
Payments & engagements
Once we agree to work together, fees, payment terms, and cancellation terms are set out in a separate scope of work or contract signed by both parties. Those terms govern the engagement — these general terms don't override them.
SMS terms
If you provide your mobile number and opt in, Dreamline Labs may text you about your enquiry or engagement — for example, appointment reminders, scheduling confirmations, and account or project updates. Message frequency varies.
Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also opt out by emailing us at the address below.
Carriers are not liable for delayed or undelivered messages. Consent to receive SMS is not a condition of purchasing any service.
Intellectual property
Content on this site — copy, case study data, design, and branding — belongs to us and may not be copied or reused without permission. Deliverables produced for a client under a paid engagement are governed by that engagement's contract.
No guarantees
We work hard to deliver real, measurable growth, and our case studies reflect real client results. But marketing outcomes depend on many factors outside our control — market conditions, product quality, budget, and more — so we can't guarantee specific results for any new engagement.
Limitation of liability
Dreamline Labs isn't liable for indirect, incidental, or consequential damages arising from use of this website. For paid engagements, liability is limited as set out in the relevant contract.
Changes to these terms
We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.
Questions about these terms? Reach us at connect@dreamlinelabs.com or +91 79771 93104 / +91 90828 81918.
Dreamline Labs
Room No 4, Ground Floor, Sozabai Chawl, Madrasi Mandir Road, Bhandup West, Mumbai, Mumbai Suburban, Maharashtra, 400078