Your privacy matters to us. This policy is written in plain language so you can see what we collect, why we collect it and what choices you have.
1. Who we are
Dreamline Labs ("we", "us", "our") is a growth marketing business based in Mumbai, India. This policy explains how we handle personal information when you visit our website, book a call with us, or contact us.
You can reach us at connect@dreamlinelabs.com or +91 7977193104.
2. Information we collect
We collect the following kinds of information:
- Information you give us: when you book a scaling call through our scheduling tool, we receive details such as your name, email address, phone number, brand name or website and anything else you choose to add. We also receive the information you send when you email or call us.
- Information collected automatically: when you visit our website, we and our service providers may collect technical information such as your IP address, device and browser type, pages viewed, time spent and the website you came from. This uses cookies and similar technologies.
- Embedded third-party content: our pages include a booking calendar and videos hosted by third parties. These providers may collect information directly from your browser when you use them.
- WhatsApp messages: if you message us on WhatsApp, we receive your phone number, your name as shown on WhatsApp and the content of your messages. WhatsApp's own terms and privacy policy apply to how it handles those chats.
3. How we use your information
- To schedule and run the calls you book, and to follow up with you about them
- To decide whether your brand is a good fit for our services, including by looking at the business information you share
- To respond to your messages and enquiries
- To understand how our website is used and to improve it
- To measure the performance of our own advertising
- To meet legal and regulatory obligations
4. Cookies, tags and analytics
We use Google Tag Manager to load analytics and advertising tags on our website. Depending on how those tags are configured, they may set cookies or collect data about how you use the site, such as the pages you view and whether you book a call.
You can block or delete cookies in your browser settings, or use the opt-out controls offered by the relevant advertising and analytics providers. Blocking cookies may affect how some parts of the site work.
5. Who we share information with
We do not sell your personal information. We share it only with service providers who help us run our website and business, and only as needed for them to do so. These include:
- Our website hosting provider (Vercel)
- Our scheduling tool (Cal.id), which handles your booking details
- Our video host (Vimeo), for embedded videos
- Analytics and advertising platforms loaded through Google Tag Manager
- Professional advisers, and authorities where the law requires us to disclose information
6. International transfers
Some of our service providers store or process information outside India. Where this happens, we take reasonable steps to make sure your information stays protected.
7. How long we keep information
We keep personal information only for as long as we need it for the purposes above, including to follow up on a booked call, or as required by law. After that, we delete it or anonymise it.
8. How we protect information
We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023. Subject to the law, you may:
- Ask us what personal information we hold about you
- Ask us to correct or update information that is wrong or incomplete
- Ask us to delete your information
- Withdraw consent you have given us, where we rely on your consent
- Raise a complaint or grievance with us
10. Children
Our website and services are intended for businesses and their owners. They are not directed at anyone under 18, and we do not knowingly collect information from children.
11. Links to other websites
Our website may link to other websites. We are not responsible for how those sites handle your information, so please read their policies.
12. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. If we make important changes, we will make that clear on this page.
13. Contact and grievances
For any question about this policy, or to exercise your rights, write to us at connect@dreamlinelabs.com or call +91 7977193104. Our address is Mumbai, India.